Roxen Solutions LLC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. We comply with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or provide us with any personal information.

1. Information We Collect

We collect different types of information depending on how you interact with us:

Personal Information:

• Name, email address, phone number, billing and shipping address, payment information, etc.
• Information you provide through customer support, surveys, or in contact with our sales team.

Usage Data:

• Information about how you use our website, products, and services (e.g., IP addresses, device type, browser type, time spent on pages, etc.).

Cookies and Tracking Technologies:

• We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website to improve functionality, analyze trends, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services (AI solutions, support, and consultations).
• To process transactions and send invoices or receipts.
• To improve and personalize our website, services, and customer experience.
• To communicate with you (via email, phone, or other communication channels) about our products, services, and promotions.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share your personal information with the following parties:

• Service Providers:

  We may engage third-party companies or individuals to assist with business operations (e.g., payment processing, data analysis, marketing, hosting services). These parties are obligated not to use your personal information for any other purpose.

• Legal Compliance:

  We may disclose personal information if required by law or in response to valid requests by governmental authorities, such as a court order or subpoena.

• Business Transfers:

  In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict certain data processing activities.
• The right to withdraw your consent at any time, where applicable.

If you would like to exercise any of your rights, please contact us at the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Roxen Solutions LLC

5 Leahy Ct,
Somerset, New Jersey 08873,
United States
Phone: +1 (332) 242-0824
Email: sales@roxen.ai